Ordering & Tracking

Effortless Ordering & Tracking

At The Secret Spot, we want your journey with us to be as seamless as the design of your new products. From the moment you place your order to the second it arrives at your door, we've made the process simple and transparent.

 

Placing an Order

  1. Select Your Nightstand: Choose your desired color and finish for the product on the product page.

  2. Add to Cart: Click the "Add to Cart" button. You can then proceed directly to checkout.

  3. Secure Checkout: Our checkout process is fast, secure, and easy to navigate. You can choose to check out as a guest or, for a more streamlined experience, create a quick account. We accept all major credit cards and secure payment options.

 

Tracking Your Order

 

Once your order is placed, we'll keep you updated every step of the way.

  1. Confirmation Email: Immediately after your purchase, you'll receive an order confirmation email. This email will contain your order number and a summary of your purchase.

  2. Shipping Notification: As soon as your order ships (typically within 1-2 business days), you'll receive a second email. This notification will include a link to your personal tracking page, where you can follow your order's journey in real-time.

  3. View Your Order History: For future reference, you can always log in to your account to view your complete order history. On your account dashboard, you'll find a link to "Order History" or "My Orders," which displays all your past and current purchases with detailed tracking information.

 

Need Assistance?

 

Our team is always here to help. If you have any questions about your order, shipping, or tracking, please contact our support team.